Start your career with MarketingPlatform
MarketingPlatform is a dynamic Danish Marketing Automation provider with offices both in Denmark and Macedonia. Founded in 2011 as a subscription-based venture, we’ve diligently crafted an all-encompassing omnichannel marketing platform, seamlessly integrated with a customer data platform (CDP), providing our customers with a unified customer view.
In a significant milestone, 2021 saw MarketingPlatform join forces with LINK Mobility Group, ushering in an era of unparalleled multi-channel marketing prowess.
With head quarters in the Norwegian capital of Oslo, LINK Mobility is a publicly listed Norwegian communication software powerhouse, making its mark on the industry.
8:00 – 16:00
Vejen, Denmark
Marketing Executive
Marketing
We’re hiring immediately for the positions of Onboarding Specialist to be part of our ever growing Customer Service Department based in Kumanovo, Macedonia.
As an onboarding service the key tasks are to understand, optimize and plan. We look at their current email marketing setup and optimize it. We listen, discuss and create solutions. We hear their needs and requests and transform them into tasks and opportunities.
It is vital that we can conclude which functions they would benefit from using in order to get full satisfaction from MarketingPlatform. Our information we get from the sales representative and from the client directly.
We have emotional intelligence and can ensure our clients feel understood and met at their level. We adjust to their world.
It is on us to make sure we provide the client with what they bought. We plan, organize and keep everything running smoothly. We ensure they know how to use the platform and that they get full satisfaction of the platform from the beginning.
Your tasks would be:
- Coordinating and conducting meetings
- Creating relevant documentation
- Challenging the client on their solutions and ways of work
- Coordinating tasks internally and externally
- Ensuring deadlines are met
We work in teams on each client where each team member has his own qualifications. So we both need people with a technical background, project managers and commercially driven people with an understanding of email marketing automation.
The rest of the team
Support is our main channel of communication with our customers. We service our clients by phone, email or chats both directly from our application and our website.
Customer success is in play in all departments. You will be involved in customer success by proactively reaching out to clients ensuring their satisfaction and happiness using MarketingPlatform.
You are:
An outgoing person who thrives with planning, coordinating but also commercially helping the clients. You are humorous and like to work in teams in a busy environment. You are not afraid to ask questions and you are curious about everything.
You must be solution oriented and able to think on your feet. You can adapt to whatever the client throws at you and you work effortlessly to find the best long term solution.
You must have:
- Marketing education
- Project management experience
- Relevant experience within marketing in general or of email marketing specifically
- Service at heart
- An outgoing personality
- Commercial understanding of business
- Perfect english both oral and written
OR
- A technical understanding of data, API, HTML and alike
- Knowledge or experience with webshops or CRM systems
- Some knowledge of marketing in general or of email marketing specifically
- Some level of project management experience
- Service at heart
- An outgoing personality
- Commercial understanding of business
- Perfect english both oral and written
MarketingPlatform at the core
MarketingPlatform is a Danish/Macedonian SaaS company in constant growth, now counting 40+ employees. We exist to provide the best omnichannel email marketing and marketing automation solution possible. As a subscription based company, our customer service department is crucial to our business.
We are a company whose philosophy is that the path to success is through customer satisfaction. We are a team that works in harmony – with occasional bad jokes. You will work with professionals who will train you for our platform, and will always be here for support and guidance.
We are looking to hire for a number of positions within all three customer service departments (support, onboarding and customer success.)
Don’t wait – send us your application now!
We receive your application on job@marketingplatform.com and we will evaluate your application based on the personality shining through, your work experience and your level of english. We will invite for interviews as soon as we find the right candidates.
08:00 - 16:00
Vejen, Denmark
Support Specialist
Support & Onboarding
We’re hiring immediately for the positions of Support Specialists to be part of our ever growing Customer Service Department based in Kumanovo, Macedonia.
Our clients are both B2B and B2C clients. They have different setups based on their unique business. We need team members who will actively listen and question our clients and help them find the right solution that will work for their scenario. We need team members who have a commercial mindset and will do their best to understand the case at hand.
Our support team deals with a wide range of topics, and we need supporters both with and without technical knowledge. We all have our expert areas and we are looking to hear what yours is and how you can help us be a stronger team.
As a subscription based company we strive to have a long term relationship with our clients. We want to have an ongoing dialogue with our clients and make sure they get 100% satisfaction from their subscription.
We are looking for both 1st and 2nd level supporters.
1st level support tasks:
- Picking up the phone
- Serving chats
- Replying to emails (tickets)
- Investigating matters
- Creating and following up on bug reports
2nd level support tasks:
- Creation of email marketing templates with or without product feeds
- Creation and design of webforms using HTML
- Investigating matters
- Creating and following up on bug reports
- Setting up data integrations from webshops, CRM and/or PIM systems
Who are you?
An outgoing person who thrives on having multiple tasks in progress. You enjoy talking to the customers and you are happy when you can help a client to reach their goal. You are humorous and like to work in teams in a busy environment. You are not afraid to ask questions and you are curious about everything.
You must have:
- Some level of marketing experience
- Relevant education within marketing in general or of email marketing specifically
- Service at heart
- An outgoing personality
- Commercial understanding of business
- Perfect English both oral and written
OR
- A technical understanding of data, API, HTML and alike
- Knowledge or experience with webshops or CRM systems
- Some knowledge of marketing in general or of email marketing specifically
- Service at heart
- An outgoing personality
- Commercial understanding of business
- Perfect English both oral and written
MarketingPlatform at the core
MarketingPlatform is a Danish/Macedonian SaaS company in constant growth, now counting 40+ employees. We exist to provide the best omnichannel email marketing and marketing automation solution possible. As a subscription based company, our customer service department is crucial to our business.
We are a company whose philosophy is that the path to success is through customer satisfaction. We are a team that works in harmony – with occasional bad jokes. You will work with professionals who will train you for our platform, and will always be here for support and guidance.
We are looking to hire for a number of positions.
We expect you to join the office in Kumanovo on a daily basis, as we invest heavily in your training and your inclusion in the team.
Don’t wait – send us your application now!
We receive your cover letter and resume on job@marketingplatform.com and we will evaluate your application based on the personality shining through, your work experience and your level of English. We will invite for interviews as soon as we find the right candidates.
Please add into your application if you are applying for 1st or 2nd level support.
8:00 – 16:00
Malmö, Sweden
Onboarding Specialist
Support & Onboarding
We’re hiring immediately for the positions of Onboarding Specialist to be part of our ever growing Customer Service Department based in Kumanovo, Macedonia.
As an onboarding service the key tasks are to understand, optimize and plan. We look at their current email marketing setup and optimize it. We listen, discuss and create solutions. We hear their needs and requests and transform them into tasks and opportunities.
It is vital that we can conclude which functions they would benefit from using in order to get full satisfaction from MarketingPlatform. Our information we get from the sales representative and from the client directly.
We have emotional intelligence and can ensure our clients feel understood and met at their level. We adjust to their world.
It is on us to make sure we provide the client with what they bought. We plan, organize and keep everything running smoothly. We ensure they know how to use the platform and that they get full satisfaction of the platform from the beginning.
Your tasks would be:
- Coordinating and conducting meetings
- Creating relevant documentation
- Challenging the client on their solutions and ways of work
- Coordinating tasks internally and externally
- Ensuring deadlines are met
We work in teams on each client where each team member has his own qualifications. So we both need people with a technical background, project managers and commercially driven people with an understanding of email marketing automation.
The rest of the team
Support is our main channel of communication with our customers. We service our clients by phone, email or chats both directly from our application and our website.
Customer success is in play in all departments. You will be involved in customer success by proactively reaching out to clients ensuring their satisfaction and happiness using MarketingPlatform.
You are:
An outgoing person who thrives with planning, coordinating but also commercially helping the clients. You are humorous and like to work in teams in a busy environment. You are not afraid to ask questions and you are curious about everything.
You must be solution oriented and able to think on your feet. You can adapt to whatever the client throws at you and you work effortlessly to find the best long term solution.
You must have:
- Marketing education
- Project management experience
- Relevant experience within marketing in general or of email marketing specifically
- Service at heart
- An outgoing personality
- Commercial understanding of business
- Perfect english both oral and written
OR
- A technical understanding of data, API, HTML and alike
- Knowledge or experience with webshops or CRM systems
- Some knowledge of marketing in general or of email marketing specifically
- Some level of project management experience
- Service at heart
- An outgoing personality
- Commercial understanding of business
- Perfect english both oral and written
MarketingPlatform at the core
MarketingPlatform is a Danish/Macedonian SaaS company in constant growth, now counting 40+ employees. We exist to provide the best omnichannel email marketing and marketing automation solution possible. As a subscription based company, our customer service department is crucial to our business.
We are a company whose philosophy is that the path to success is through customer satisfaction. We are a team that works in harmony – with occasional bad jokes. You will work with professionals who will train you for our platform, and will always be here for support and guidance.
We are looking to hire for a number of positions within all three customer service departments (support, onboarding and customer success.)
Don’t wait – send us your application now!
We receive your application on job@marketingplatform.com and we will evaluate your application based on the personality shining through, your work experience and your level of english. We will invite for interviews as soon as we find the right candidates.
08:00 - 16:00
Malmö, Sweden
Support Specialist
Support & Onboarding
We’re hiring immediately for the positions of Support Specialists to be part of our ever growing Customer Service Department based in Kumanovo, Macedonia.
Our clients are both B2B and B2C clients. They have different setups based on their unique business. We need team members who will actively listen and question our clients and help them find the right solution that will work for their scenario. We need team members who have a commercial mindset and will do their best to understand the case at hand.
Our support team deals with a wide range of topics, and we need supporters both with and without technical knowledge. We all have our expert areas and we are looking to hear what yours is and how you can help us be a stronger team.
As a subscription based company we strive to have a long term relationship with our clients. We want to have an ongoing dialogue with our clients and make sure they get 100% satisfaction from their subscription.
We are looking for both 1st and 2nd level supporters.
1st level support tasks:
- Picking up the phone
- Serving chats
- Replying to emails (tickets)
- Investigating matters
- Creating and following up on bug reports
2nd level support tasks:
- Creation of email marketing templates with or without product feeds
- Creation and design of webforms using HTML
- Investigating matters
- Creating and following up on bug reports
- Setting up data integrations from webshops, CRM and/or PIM systems
Who are you?
An outgoing person who thrives on having multiple tasks in progress. You enjoy talking to the customers and you are happy when you can help a client to reach their goal. You are humorous and like to work in teams in a busy environment. You are not afraid to ask questions and you are curious about everything.
You must have:
- Some level of marketing experience
- Relevant education within marketing in general or of email marketing specifically
- Service at heart
- An outgoing personality
- Commercial understanding of business
- Perfect English both oral and written
OR
- A technical understanding of data, API, HTML and alike
- Knowledge or experience with webshops or CRM systems
- Some knowledge of marketing in general or of email marketing specifically
- Service at heart
- An outgoing personality
- Commercial understanding of business
- Perfect English both oral and written
MarketingPlatform at the core
MarketingPlatform is a Danish/Macedonian SaaS company in constant growth, now counting 40+ employees. We exist to provide the best omnichannel email marketing and marketing automation solution possible. As a subscription based company, our customer service department is crucial to our business.
We are a company whose philosophy is that the path to success is through customer satisfaction. We are a team that works in harmony – with occasional bad jokes. You will work with professionals who will train you for our platform, and will always be here for support and guidance.
We are looking to hire for a number of positions.
We expect you to join the office in Kumanovo on a daily basis, as we invest heavily in your training and your inclusion in the team.
Don’t wait – send us your application now!
We receive your cover letter and resume on job@marketingplatform.com and we will evaluate your application based on the personality shining through, your work experience and your level of English. We will invite for interviews as soon as we find the right candidates.
Please add into your application if you are applying for 1st or 2nd level support.
Support Manager at MarketingPlatform
Head Of Engineering / VP of development at MarketingPlatform
Social Butterfly
Catered lunch
When you become part of the MarketingPlatform team, not only will you enjoy being part of a great group of people, but you will also enjoy the catered lunch that is provided for all employees on a daily basis. With the luxury of selecting your own lunch from a different menu each day, you get the chance to know your colleagues better, all while having a laugh or two.
Football games
For the sports enthusiasts, you have the opportunity to join other teammates two nights a week in a friendly game of football. Here, the end result is of no importance because everyone’s a winner. Unwinding from your daily routine and building relationships is what makes the culture at MarketingPlatform the place to be.
Workspace
When you become part of the team, our office will welcome you with open arms. With designated work, dining and rest areas you will instantly feel at home, where productivity is just as important as downtime. We strongly believe what a group of people can accomplish together far outweighs that of what an individual can achieve alone. Together, we can help lead the company to new horizons!
Join the team
If you think you have what it takes to be part of the MarketingPlatform team, but can’t see an open position available, why not send us an unsolicited application outlining your interest.