{"id":69552,"date":"2021-07-21T14:42:17","date_gmt":"2021-07-21T12:42:17","guid":{"rendered":"https:\/\/marketingplatform.com\/sikker-onboarding-2\/"},"modified":"2023-10-27T15:03:12","modified_gmt":"2023-10-27T13:03:12","slug":"sikker-onboarding-marketingplatform","status":"publish","type":"page","link":"https:\/\/marketingplatform.com\/da\/sikker-onboarding-marketingplatform\/","title":{"rendered":"Sikker onboarding"},"content":{"rendered":"

[et_pb_section fb_built=”1″ admin_label=”section” _builder_version=”4.16″ background_color=”#f7f8fb” background_image=”https:\/\/marketingplatform.com\/wp-content\/uploads\/2021\/02\/floating-squares.png” background_size=”contain” custom_padding=”||||false|false” box_shadow_style=”preset7″ box_shadow_horizontal=”0px” box_shadow_vertical=”-250px” box_shadow_color=”#ffffff” box_shadow_vertical_tablet=”-120px” box_shadow_vertical_phone=”-120px” box_shadow_vertical_last_edited=”on|tablet” transparent_background=”off” global_colors_info=”{}”][et_pb_row admin_label=”row” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ header_font=”|800|||||||” header_font_size=”38px” background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”center” module_alignment=”center” custom_margin=”||0px” custom_padding=”||0px” header_font_size_tablet=”” header_font_size_phone=”32px” header_font_size_last_edited=”on|phone” use_border_color=”off” global_colors_info=”{}”]<\/p>\n

S\u00e5dan er det at blive kunde i MarketingPlatform<\/h1>\n

[\/et_pb_text][et_pb_image src=”https:\/\/marketingplatform.com\/wp-content\/uploads\/2021\/06\/support-marketingplatform.com_.png” title_text=”support-marketingplatform.com” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” _builder_version=”4.16″ max_width=”65%” max_width_tablet=”” max_width_phone=”100%” max_width_last_edited=”on|phone” module_alignment=”center” custom_margin=”0px||” custom_padding=”50px||||false|false” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”row” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”50px||||false|false” custom_padding=”||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ header_font=”|800|||||||” header_font_size=”38px” background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”center” module_alignment=”center” custom_margin=”||||false|false” custom_padding=”||||false|false” header_font_size_tablet=”” header_font_size_phone=”32px” header_font_size_last_edited=”on|phone” use_border_color=”off” global_colors_info=”{}”]<\/p>\n

\u2013 N\u00e5r du bliver kunde hos os, bliver du en del af en virksomhed, hvor vi prioriterer kunderne og kundernes success h\u00f8jt.<\/h3>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” module_id=”industries-tablet” _builder_version=”4.16″ background_image=”https:\/\/marketingplatform.com\/wp-content\/uploads\/2021\/02\/gradient-circle-right.png” background_size=”contain” background_position=”center_right” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” custom_padding_tablet=”” custom_padding_phone=”0px||0px” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ module_class=”custom_row” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”1_2″ module_class=”second-on-mobile” _builder_version=”4.16″ custom_padding=”90px||||false|false” custom_padding_tablet=”0px||||false|false” custom_padding_phone=”0px||||false|false” custom_padding_last_edited=”on|tablet” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ _module_preset=”default” header_2_font=”|800|||||||” global_colors_info=”{}”]<\/p>\n

Forventningsafklaring inden start<\/h2>\n

I MarketingPlatform starter den gode kundeoplevelse allerede inden I sender den f\u00f8rste mail. Vi foresl\u00e5r alle vores potentielle kunder et gratis afklaringsm\u00f8de, hvor vi n\u00f8je gennemg\u00e5r jeres forventninger og hvordan de bedst kan indfries med MarketingPlatform.<\/p>\n

Det sikrer at begge parter har en god forst\u00e5else for, hvordan et skifte til MarketingPlatform kan ske, hvilket sparer b\u00e5de tid og garanterer imod eventuelle misforst\u00e5elser. <\/p>\n

P\u00e5 den m\u00e5de, er du – som kunde – sikker p\u00e5, at vores Customer Success Team forst\u00e5r jeres udfordringer og kender jeres \u00f8nsker og ambitioner – og kan st\u00e5 inden for det, som du er blevet lovet af vores salgsafdeling. [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ module_class=”first-on-mobile” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/marketingplatform.com\/wp-content\/uploads\/2021\/06\/customer-help-marketingplatform.png” title_text=”customer-help-marketingplatform” _builder_version=”4.16″ _module_preset=”default” width=”77%” width_tablet=”99%” width_phone=”” width_last_edited=”on|tablet” module_alignment=”right” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” module_id=”industries-tablet” _builder_version=”4.16″ background_image=”https:\/\/marketingplatform.com\/wp-content\/uploads\/2021\/02\/gradient-circle-left.png” background_size=”contain” background_position=”center_left” custom_margin=”0px||||false|false” custom_padding=”0px||||false|false” custom_padding_tablet=”” custom_padding_phone=”0px||0px” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”||||false|false” global_colors_info=”{}”][et_pb_image src=”https:\/\/marketingplatform.com\/wp-content\/uploads\/2021\/06\/customer-support-marketingplatform.png” title_text=”customer-support-marketingplatform” align=”center” _builder_version=”4.16″ _module_preset=”default” width=”80%” module_alignment=”center” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”20px||||false|false” custom_padding_tablet=”10px||||false|false” custom_padding_phone=”” custom_padding_last_edited=”on|phone” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ text_font=”||||||||” header_2_font=”|800|||||||” global_colors_info=”{}”]<\/p>\n

Din success er lig med vores success<\/h2>\n

Fra det \u00f8jeblik du v\u00e6lger at blive kunde hos os, st\u00e5r selvsamme Customer Success Team klar til at hj\u00e6lpe dig med at f\u00e5 det optimale ud af MarketingPlatform. Din faste kontaktperson arbejder t\u00e6t sammen med dig og dit team – eller dit foretrukne bureau, og slipper jer ikke, f\u00f8rend I er klar til at sende jeres f\u00f8rste kampagner.<\/p>\n

Det betyder, at vi er med hele vejen – fra migreringen af data fra jeres eksisterende platform, og integrationen af nye datakilder, til ops\u00e6tning af automationflows og tips til at udnytte de nye muligheder i MarketingPlatform.<\/p>\n

Og s\u00e5 hj\u00e6lper vi naturligvis ogs\u00e5 med at tilrette dine email skabeloner, s\u00e5 de f\u00f8lger jeres brand.<\/p>\n

N\u00e5r alt er sat op, kvitterer vi med gratis en-til-en tr\u00e6ning.<\/p>\n

Vores Customer Success Team holder dig – med andre ord – i h\u00e5nden fra du er blevet kunde, til du er klar til at sende din f\u00f8rste kampagne.[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” module_id=”industries-tablet” _builder_version=”4.16″ background_image=”https:\/\/marketingplatform.com\/wp-content\/uploads\/2021\/02\/gradient-circle-right.png” background_size=”contain” background_position=”center_right” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” custom_padding_tablet=”” custom_padding_phone=”0px||0px” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ module_class=”custom_row” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”1_2″ module_class=”second-on-mobile” _builder_version=”4.16″ custom_padding=”40px||||false|false” custom_padding_tablet=”0px||||false|false” custom_padding_phone=”0px||||false|false” custom_padding_last_edited=”on|tablet” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ _module_preset=”default” header_2_font=”|800|||||||” global_colors_info=”{}”]<\/p>\n

Menneskelig support, der svarer hurtigt<\/h2>\n

Vi st\u00e5r ogs\u00e5 klar til at hj\u00e6lpe, skulle du f\u00e5 brug for det efter at du er kommet i gang med at bruge MarketingPlatform.<\/p>\n

Alle MarketingPlatform kunder har fri adgang til vores support, som st\u00e5r klar til at hj\u00e6lpe med stort og sm\u00e5t. Intet sp\u00f8rgsm\u00e5l er for sm\u00e5t eller trivielt – og ingen udfordringer er for store eller besv\u00e6rlige.<\/p>\n

I MarketingPlatform \u00f8nsker vi at give vores kunder en god og n\u00e6rv\u00e6rende support, hvor de kan forvente svar indenfor ganske f\u00e5 minutter. Vi bruger ikke chatbots \u2013 al kontakt sker direkte med vores menneskelige support, enten igennem telefon, mail eller chat. <\/p>\n

Supporten er selvf\u00f8lgelig gratis og med flere europ\u00e6iske supportcentre, er vi tilg\u00e6ngelige fra klokken 8.30 – 20 CET – ogs\u00e5 p\u00e5 de fleste helligdage. [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ module_class=”first-on-mobile” _builder_version=”4.16″ _module_preset=”default” custom_padding=”20px||||false|false” global_colors_info=”{}”][et_pb_image src=”https:\/\/marketingplatform.com\/wp-content\/uploads\/2021\/06\/customer-circle-marketingplatform.png” _builder_version=”4.16″ _module_preset=”default” width=”90%” width_tablet=”99%” width_phone=”” width_last_edited=”on|tablet” module_alignment=”right” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” module_id=”industries-tablet” _builder_version=”4.16″ background_image=”https:\/\/marketingplatform.com\/wp-content\/uploads\/2021\/02\/gradient-circle-left.png” background_size=”contain” background_position=”center_left” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” custom_padding_tablet=”” custom_padding_phone=”0px||0px” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”22px||||false|false” global_colors_info=”{}”][et_pb_image src=”https:\/\/marketingplatform.com\/wp-content\/uploads\/2021\/06\/customer-satisfaction.png” _builder_version=”4.16″ _module_preset=”default” width=”85%” module_alignment=”left” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”120px||||false|false” custom_padding_tablet=”10px||||false|false” custom_padding_phone=”” custom_padding_last_edited=”on|phone” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ text_font=”||||||||” header_2_font=”|800|||||||” global_colors_info=”{}”]<\/p>\n

St\u00f8tte – hele vejen<\/h2>\n

I MarketingPlatform hj\u00e6lper og st\u00f8tter vi dig hele vejen. Fra f\u00f8rste kontakt og onboarding til svar p\u00e5 sm\u00e5 og store sp\u00f8rgsm\u00e5l i hverdagen. <\/p>\n

Vi er f\u00f8rst tilfredse, n\u00e5r du er glad, og vi g\u00f8r alt for at hj\u00e6lpe jer med at f\u00e5 det optimale ud af jeres nye marketing platform. <\/p>\n

Med MarketingPlatform k\u00f8ber du ikke blot software – du k\u00f8ber ogs\u00e5 menneskene bag. [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16″ _module_preset=”default” background_color=”#FFFFFF” global_colors_info=”{}”][et_pb_fullwidth_slider _builder_version=”4.22.1″ _module_preset=”default” header_level=”h1″ background_color=”#FFFFFF” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_slide _builder_version=”4.22.1″ _module_preset=”default” background_layout=”light” hover_enabled=”0″ global_colors_info=”{}” sticky_transition=”on” sticky_enabled=”0″]<\/p>\n

\u201cDet er vigtigt for os med en stabil email marketing platform, s\u00e5 vi er garanteret levering af de ugentlige mails, som vores kunder trofast sidder og venter p\u00e5\u201d. \u201cDet er enormt rart at den danske support kun sidder et telefonopkald v\u00e6k. Jeg ved, jeg altid kan ringe, hvis jeg f.eks. har sp\u00f8rgsm\u00e5l om brugen af systemet.\u201c<\/div>\n


\nSandra Amtsbiller,<\/b>
\nMarketingassistent \u2013 FTZ[\/et_pb_slide][et_pb_slide _builder_version=”4.22.1″ _module_preset=”default” background_layout=”light” hover_enabled=”0″ global_colors_info=”{}” sticky_transition=”on” sticky_enabled=”0″]<\/p>\n

\u201cSom VP for Customer Success og Support, er det min opgave, at sikre at vores kunder er glade for MarketingPlatform, og at de udnytter alle de mange muligheder, vores platform tilbyder.
\nVi st\u00e5r altid klar til at hj\u00e6lpe vores kunder med stort og sm\u00e5t.\u201c<\/div>\n


\nHeidi Marcussen,<\/b>
\nVP, Customer Support and Onboarding – MarketingPlatform[\/et_pb_slide][\/et_pb_fullwidth_slider][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” module_class=”ressourcer-signup” _builder_version=”4.16″ background_color=”#dee7f1″ background_enable_color=”off” custom_padding=”||||false|false” custom_padding_tablet=”||||false|false” custom_padding_phone=”||||false|false” top_divider_color=”#ffffff” top_divider_height=”60px” saved_tabs=”all” global_colors_info=”{}”][et_pb_row custom_padding_last_edited=”on|phone” _builder_version=”4.16″ background_color=”#152872″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”||||false|false” custom_padding=”100px||100px||false|false” custom_padding_tablet=”50px|20px|50px|20px|false|false” custom_padding_phone=”40px||||false|false” border_radii=”on|22px|22px|22px|22px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ text_text_color=”#ffffff” header_2_font=”|800|||||||” header_2_text_color=”#ffffff” text_orientation=”center” global_colors_info=”{}”]<\/p>\n

Pr\u00f8v MarketingPlatform gratis i 14 dage<\/h2>\n

Pr\u00f8veperioden er gratis, helt uforpligtende og udl\u00f8ber efter 14 dage, hvis du ikke \u00f8nsker at forts\u00e6tte.
\nVed tilmelding modtager du samtidig vores uddannelsesflow p\u00e5 en serie af mails \u2013 og vores nyhedsbrev.<\/span>[\/et_pb_text][et_pb_code _builder_version=”4.16″ _module_preset=”default” width=”40%” width_tablet=”100%” width_phone=”95%” width_last_edited=”on|tablet” module_alignment=”center” global_colors_info=”{}”]<\/p>\n

Book demo<\/div>\n

<\/a><\/p>\n

Pr\u00f8v os gratis<\/div>\n

<\/a><\/p>\n

<\/div>\n

[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

S\u00e5dan er det at blive kunde i MarketingPlatform\u2013 N\u00e5r du bliver kunde hos os, bliver du en del af en virksomhed, hvor vi prioriterer kunderne og kundernes success h\u00f8jt.Forventningsafklaring inden start I MarketingPlatform starter den gode kundeoplevelse allerede inden I sender den f\u00f8rste mail. Vi foresl\u00e5r alle vores potentielle kunder et gratis afklaringsm\u00f8de, hvor vi […]<\/p>\n","protected":false},"author":50,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[],"tags":[],"yst_prominent_words":[2268,12776,16050,1684],"_links":{"self":[{"href":"https:\/\/marketingplatform.com\/da\/wp-json\/wp\/v2\/pages\/69552"}],"collection":[{"href":"https:\/\/marketingplatform.com\/da\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/marketingplatform.com\/da\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/marketingplatform.com\/da\/wp-json\/wp\/v2\/users\/50"}],"replies":[{"embeddable":true,"href":"https:\/\/marketingplatform.com\/da\/wp-json\/wp\/v2\/comments?post=69552"}],"version-history":[{"count":4,"href":"https:\/\/marketingplatform.com\/da\/wp-json\/wp\/v2\/pages\/69552\/revisions"}],"predecessor-version":[{"id":237018,"href":"https:\/\/marketingplatform.com\/da\/wp-json\/wp\/v2\/pages\/69552\/revisions\/237018"}],"wp:attachment":[{"href":"https:\/\/marketingplatform.com\/da\/wp-json\/wp\/v2\/media?parent=69552"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/marketingplatform.com\/da\/wp-json\/wp\/v2\/categories?post=69552"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/marketingplatform.com\/da\/wp-json\/wp\/v2\/tags?post=69552"},{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/marketingplatform.com\/da\/wp-json\/wp\/v2\/yst_prominent_words?post=69552"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}